Update - Endpoints and websockets are operational again, and we are working on backfilling any missing data from the period of the outage.
May 02, 2024 - 08:35 EDT
Update - Our data provider is having an outage. We are in contact with them and are monitoring their status.
May 01, 2024 - 18:48 EDT
Update - The Forex endpoints are online and healthy. There is a gap in data for when we had an issue with our data provider. We are in progress of backfilling that data.
May 01, 2024 - 13:03 EDT
Monitoring - The Forex endpoints are online and healthy. There is a gap in data for when we had an issue with our data provider. We are in progress of backfilling that data.
May 01, 2024 - 08:23 EDT
Update - We are continuing to work on a fix for this issue.
May 01, 2024 - 01:15 EDT
Identified - We are having an issue with our data provider, and they are working to get data streaming again.
May 01, 2024 - 01:14 EDT
Investigating - We are currently investigating an issue with our forex data and websockets.
May 01, 2024 - 00:47 EDT
Stocks Operational
90 days ago
99.94 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.78 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.99 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.99 % uptime
Today
Market Data Flat Files Operational
90 days ago
100.0 % uptime
Today
Options Operational
90 days ago
99.96 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.85 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
100.0 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
100.0 % uptime
Today
Market Data Flat Files Operational
90 days ago
100.0 % uptime
Today
Indices Operational
90 days ago
99.96 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.86 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
100.0 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
100.0 % uptime
Today
Market Data Flat Files Operational
90 days ago
100.0 % uptime
Today
Forex Operational
90 days ago
99.62 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.46 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
100.0 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.15 % uptime
Today
Market Data Flat Files Operational
90 days ago
100.0 % uptime
Today
Crypto Operational
90 days ago
99.92 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.79 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
100.0 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.9 % uptime
Today
Market Data Flat Files Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data center maintenance May 17, 2024 17:00 - May 20, 2024 09:00 EDT
We will be undergoing maintenance to expand capacity in our data center, we expect minimal disruption during this time.
Posted on May 02, 2024 - 17:12 EDT
Past Incidents
May 2, 2024

Unresolved incident: Forex Data Issue.

May 1, 2024
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024
Resolved - This incident has been resolved.
Apr 28, 19:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 18:49 EDT
Identified - We are currently investigating an issue with our Forex Data Feed. This is affecting the real-time REST API and the WebSocket API.
Apr 28, 18:35 EDT
Resolved - This incident has been resolved.
Apr 28, 10:03 EDT
Investigating - We are currently investigating this issue.
Apr 28, 07:48 EDT
Resolved - This incident has been resolved.
Apr 28, 07:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 00:24 EDT
Investigating - We are currently investigating this issue.
Apr 27, 23:27 EDT
Apr 27, 2024
Resolved - This incident has been resolved.
Apr 27, 09:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 09:24 EDT
Identified - We have identified the root cause of this issue and are working on a fix.
Apr 27, 07:24 EDT
Investigating - We are aware of an issue with requests to /v1/indicators/rsi/{stockTicker} resulting in 502 responses, and are currently investigating.
Apr 27, 06:57 EDT
Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.