Intermittent 5xx Responses from REST Endpoints

Incident Report for PolygonIO

Resolved

This incident has been resolved.

Posted Sep 26, 2024 - 21:49 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 26, 2024 - 20:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 26, 2024 - 20:47 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2024 - 20:33 EDT

Investigating

We are aware of an issue causing intermittent 5xx responses from REST endpoints for historical pricing data and are investigating.

Posted Sep 26, 2024 - 20:13 EDT

This incident affected: Stocks (Market Data REST Endpoints), Options (Market Data REST Endpoints), Indices (Market Data REST Endpoints), Forex (Market Data REST Endpoints), and Crypto (Market Data REST Endpoints).