Resolved -
This incident has been resolved.
Sep 6, 13:07 EDT
Monitoring -
A fix has been implemented and performance appears to have returned to normal. We are continuing to monitor websocket performance to ensure quality of service.
Sep 6, 12:03 EDT
Identified -
We have identified the source of delays and are rolling out changes to improve latency.
Sep 6, 12:00 EDT
Investigating -
We are aware of real-time websocket feeds experiencing message delays for Options data and are investigating.
Sep 6, 10:43 EDT