All Systems Operational
Stocks Operational
90 days ago
99.9 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.95 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.97 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.69 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Options Operational
90 days ago
99.96 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.95 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.97 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.94 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Indices Operational
90 days ago
99.77 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.51 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.97 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.6 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Forex Operational
90 days ago
99.84 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.77 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.97 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.63 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Crypto Operational
90 days ago
99.98 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.97 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.97 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.99 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 09:41 EST
Investigating - We are currently investigating this issue.
Feb 6, 09:30 EST
Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 15:08 EST
Update - We are continuing to monitor for any further issues.
Feb 5, 14:42 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 11:18 EST
Investigating - We are currently investigating this issue.
Feb 5, 10:57 EST
Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 22:15 EST
Investigating - We are currently investigating this issue.
Feb 4, 21:42 EST
Resolved - This incident has been resolved.
Feb 4, 13:07 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 20:22 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 3, 16:57 EST
Investigating - We are currently investigating this issue.
Feb 3, 13:10 EST
Resolved - This incident has been resolved.
Feb 4, 00:33 EST
Identified - We have identified a problem with some Options Chains calls where particular assets, like I:SPX and XBI, return 502 statuses when going through pages. We are currently fixing the effected tickers.
Feb 4, 00:04 EST
Feb 3, 2025
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 21:11 EST
Update - We are continuing to monitor for any further issues.
Jan 30, 14:29 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 14:29 EST
Identified - We've identified an issue with V3 Snapshot responses, including the universal snapshot and options-chain endpoint, that could result in some options contracts returning responses as 502, or "NOT ENTITLED". We are currently fixing the affected tickers.
Jan 30, 13:54 EST
Jan 29, 2025
Resolved - What Went Wrong
On January 29th at approximately 5:50 PM EST, customers experienced intermittent outages and delays across multiple API services. The disruptions were caused by an infrastructure upgrade that unexpectedly impacted critical systems.

Detection
The issue was detected through internal monitoring alerts and engineering reports. Services would go down briefly and then recover, leading to inconsistent availability.

Mitigation
Once the upgrade was identified as the cause, it was halted, and a rollback was initiated. Services were gradually restored, and system stability was confirmed.

Root Cause
The outage occurred because a scheduled infrastructure upgrade required rebooting key systems, which inadvertently disrupted API services.

Next Steps
Improve planning around infrastructure upgrades.
Enhance monitoring and alerting to detect issues faster.
Implement processes to minimize service disruptions during future updates.

We apologize for the inconvenience and are taking steps to prevent similar issues in the future. Thank you for your patience and for being a valued customer.

Jan 29, 19:40 EST
Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.