Resolved -
This incident has been resolved.
Jan 30, 21:11 EST
Update -
We are continuing to monitor for any further issues.
Jan 30, 14:29 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 30, 14:29 EST
Identified -
We've identified an issue with V3 Snapshot responses, including the universal snapshot and options-chain endpoint, that could result in some options contracts returning responses as 502, or "NOT ENTITLED". We are currently fixing the affected tickers.
Jan 30, 13:54 EST