Intermittent Timeouts in Options Snapshots

Incident Report for PolygonIO

Resolved

This incident has been resolved.

Posted Jan 21, 2025 - 14:40 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 21, 2025 - 14:39 EST

Identified

The issue has been identified, and we are working on a resolution.

Posted Jan 21, 2025 - 10:55 EST

Investigating

We are aware of an issue with Options Snapshots requests, in particular to the Options Chain endpoints, intermittently returning timeouts, and are investigating.

Posted Jan 21, 2025 - 09:57 EST

This incident affected: Options (Market Data REST Endpoints).