Slow Responses/Timeouts from Reference Options Contracts

Incident Report for PolygonIO

Resolved

This incident has been resolved.
Posted Nov 27, 2024 - 13:54 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2024 - 19:49 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 19, 2024 - 16:42 EST

Identified

The issue has been mitigated and a fix is being worked on.
Posted Nov 19, 2024 - 16:28 EST

Investigating

We are currently investigating this issue.
Posted Nov 19, 2024 - 15:50 EST
This incident affected: Options (Reference Data REST Endpoints).